August 4th, 2020
Dear members,
In light of these exceptional circumstances, we would like to remind you that our response delay is much longer than usual (5 to 7 business days). Our team works tirelessly to answer you; however, we ask for your collaboration and patience during these times. If you have already sent an email to, please refrain from sending another. Rest assured that we will answer you as soon as humanly possible. Thank you!

Tuango will be happy to assist you with any inquiries. Our office hours are from 9:00 am to 5:00 pm EST, from Monday to Friday. We encourage you to fill the Online Form below to complete your request. You will be just clicks away from getting the answer to any of your questions!. We are committed to offering you the best customer service experience and will strive to answer you within a timely manner.

Have questions regarding our "Cashback promotion"? We invite you to visit our FAQ page HERE. If you can't find the information you are looking for there, please fill out the form below and one of our agents will get back to you promptly. Have a great day!

Warm regards,
The Tuango Team


By mail:

450 Sainte-Hélène Street,
Montreal, Québec
H2Y 2L2 

By phone:

514-282-0288 / 1-855-888-2646
Monday to Friday from 10am to 4pm (closed at noon and on holidays)